Gielgud Theatre

Access information

The Gielgud Theatre is situated on Shaftesbury Avenue.

Customers can be dropped off outside the main doors on Shaftesbury Avenue or at the right hand side of the theatre on Rupert Street. There are two spaces for blue badge holders in Archer Street behind the neighbouring Apollo Theatre.
There is a Masterpark car park on Poland Street in Soho, which is a ten minute walk from the theatre and one on Newport Place in China Town which is a five minute walk. Discounts are available at Masterpark if you get your car park ticket stamped at the theatre kiosk.
There are also NCP car parks at Wardour Street, Newport Street, Denman Street and Lexington Street.

If you are travelling by bus, numbers 14, 19 and 38 all stop on Shaftesbury Avenue. The nearest tube station is Piccadilly Circus on the Bakerloo and Piccadilly lines.

At the main entrance doors to the theatre there is one step up. The doors open in both directions. Level access to the auditorium is available (via a ramp) through the third door on Rupert Street marked FIRE EXIT. If you require this facility please ask a member of staff on the front doors who will be able to open this entrance for you.

The foyer has an outer lobby with a marble floor, then a set of doors which open in both directions, leading into the interior carpeted foyer. The area is well lit.
The Box Office and the pre-paid collection desk are on the right hand side of the foyer. Braille and large print cast lists can be collected from the merchandise kiosk on the left hand side.
Headsets will need to be collected from the cloakroom. To get to the cloakroom head for the foyer bar which up three steps at the back of the foyer. Take the left hand Stalls corridor. Staff will be on duty to direct you. There is no deposit required for the headset, however you will be asked to leave your name and contact details.

The introductory notes are broadcast fifteen minutes before the start of the performance. If you intend to listen to the notes please ensure you have collected your headset in good time.

As well as the foyer bar, there are bars in the Stalls and the Dress Circle. The Stalls bar is situated down four steps at the back of the auditorium. The Dress Circle is accessed from the main foyer, up 25 steps. This bar has a large display of John Gielgud caricatures by Clive Francis.

The bars open 45 minutes before the performance. There are toilets on each level. A level access toilet is situated by the Foyer Bar via the entrance on Rupert Street.

To get to the Stalls seating go up the three steps at the back of the foyer. From here the stalls corridor runs both to the left and the right round the back of the auditorium. There are a further twenty steps at the end of each corridor, down to the stalls seating.

The auditorium seats approximately 900 people in a traditional horseshoe style. It has red seats that flip up when not occupied. The floor slopes down gently towards the stage. There is a large chandelier hanging from the ceiling.

To get to the Dress Circle from the main foyer take the stairs on either side of the Foyer. Staff will be available to tell you which route to take. There are approximately fifteen steps up to the rear of the Dress Circle. The Dress Circle has two steps to each row.

If you are seated in the Grand Circle the entrance is on street level to the right of the main doors. There are approximately thirty-five stairs up to the Grand Circle level. The seating in the Grand Circle is very steep.

Please note that this information has been supplied by the venue and although every effort has been made to check details, you may still have some queries. In this case, we would ask you to contact the theatre direct for clarification.

Further information and contact details

Guide dogs are welcome throughout the Gielgud theatre. Dogs can be looked after by a member of staff during the performance by prior arrangement only. Please call the Box Office on 020 7812 7480 to inform the theatre if you will be bringing your guide dog with you.

For access enquiries, please call The Gielgud’s dedicated team on 0844 482 5137 or the Theatre Management on 020 7292 1321.