Watford Palace Theatre is located at number 20 Clarendon Road, Watford. Clarendon Road is Service Road A from Watford Ring Road.
If you’re approaching on foot from the High Street, Clarendon Road is between Halifax Building Society and Laura Ashley. The High Street is part-pedestrianised with cycle paths and bus and taxi lanes.
If arriving by car customers can be dropped off at the front of the building.
There is no parking at the theatre. The nearest car parks are Gade, Sutton and Palace Charter. These are all multi-storey and charges apply – up to 4 hours costs £2.50, with a minimum charge of £1 for the first hour.
Gade and Sutton car parks are both open 24 hours, 7 days a week. Palace Charter is open until midnight, 7 days a week. Take care to park on the Palace Charter side of the car park, rather than the Palace Harlequin side, which closes much earlier.
All of these car parks have designated spaces for disabled badge holders, but the same charges apply.
There is a bus stop directly outside the front of the theatre on Clarendon Road where buses stop regularly. For further details on bus routes to your area, please call the Traveline call centre, open daily from 7.00am until 10.00 pm on 0871 200 2233.
The nearest train stations are Watford Junction and Watford High Street.
From Watford Junction, turn left out of the station onto Clarendon Road. The theatre is about 10 minutes walk, crossing the ring road using pedestrian crossings.
From Watford High Street, turn left out of station. Cross the ring road using the pedestrian crossings. Continue along the High Street for about 10 minutes. Clarendon Road is on the right, between Halifax Building Society and Laura Ashley.
There is a taxi rank at Watford Junction train station. Lucketts of Watford provide a taxi service. Their number is 01923 228328. If you would like a taxi to collect you after the performance, upon arrival at the theatre please ask the staff at the box office who will be happy to arrange one for you.
Access to the theatre is direct from the pavement. There are four pairs of main doors, which are wooden with glass panels in the upper half. They open into the pavement. The doors on the far left are automated. There is a silver coloured push-panel on the left, at approximately waist height, which will open them towards you.
There are railings on the kerb side of the pavement outside the front doors, to prevent people coming out of the building straight into the road.
There is also an entrance into the café to the left hand side of the building. This door is fully glazed.
When you enter the building, there are three steps up to the foyer. Alternatively, there are ramps to either side of the steps. To the left of the foyer is the café, to the right is the box office. The foyer is quite bright, with natural light coming in from the main doors and a neon light sculpture along the ceiling, in addition to regular artificial lighting.
Tickets, headsets, braille and large print cast lists should all be collected from the Box Office. There is a returnable deposit of £5 for each headset. If you would like to listen to the introductory notes, you should collect your headset in good time to take your seat 15 minutes before the start of the performance.
There is a wheelchair accessible toilet immediately to the left of the Box Office. The main public toilets are through the café. There are two steps down into the café, or alternatively there is a ramp to the right of the steps – you will need to turn left into the café at the bottom of the ramp.
The door to the toilets opens towards you. Once you are through this door, the toilets are to the right, ladies’ through the right-hand door, gents’ through the left.
There are also toilet facilities on the Circle and Upper Circle levels. A wheelchair accessible toilet can also be found in the Upper Circle.
During the daytime the café serves hot and cold food, hot and cold drinks and snacks. On performance evenings, the café runs as a bar, serving alcoholic and soft drinks as well as sweets & crisps. Pre show meals can also be booked in advanced by calling the Box Office. The café is open from 9.30am to 4pm for snacks, breakfasts, lunches and drinks and the bar is open from 6pm-11pm. There is also a bar on the first floor. This has a low-level serving area at the right hand side, where the till is situated.
To get to the first floor turn to your left after entering the foyer through the main doors, as if you are heading for the café. Just before you get to the café there is a flight of stairs to the right. The bar is at the top of these stairs, to the left. There is also a lift, which is situated in the cafe.
To get to the stalls seating the entrances are on either side of the foyer. Seat numbers 1-12 will use the entrance to the left of the foyer; seat numbers 13-25 will use the entrance to the right. Tickets are marked with Right or Left to indicate which side to enter from. There are also entrances at the sides of the auditorium, which are accessible by following the corridors on either side of the foyer.
To get to the circle level seating, the entrances are via the first floor.
To get to the Upper Circle take the lift to the second floor. Turn left out of the lift and go through a door in front of you which opens towards you. Once through the door, turn right and go up six steps. The Upper Circle doors are on your left.
There will be Front of House assistants in all Front of House areas who will be able to help you find your seat.
As the interior of the auditorium is listed, it has been renovated in keeping with the original 1908 décor. The seats are red, as is the carpet. The walls are grey, with dark purple doors. Above the stalls is a neon light sculpture, similar to the one in the foyer. This is in place of the chandelier which was removed as part of the refurbishment.
In the stalls there are 327 seats arranged in a single block. The floor slopes down towards the stage and the seats flip up when not in use. In the circle there are stepped aisles.
There are up to five wheelchair accessible seats, which are at the ends of the rows – please advise the theatre at the time of booking if you require wheelchair access.
Please note that this information has been supplied by the venue and although every effort has been made to check details, you may still have some queries. In this case, we would ask you to contact the theatre direct for clarification.
Useful Information and Contact Details
At the Watford Palace Theatre Assistance dogs are welcome throughout the building. Please advise the Box Office when you book if you will be bringing your guide dog with you.
Assistance dogs can be taken into the auditorium provided the owner has booked an aisle seat. Dogs may be looked after by a memer of staff by prior arrangement only. Please ask at the Box Office.
The Box Office is open from 10am-7pm. The building is closed on Sundays, unless there is a performance. The number is 01923 225671. If you have any other queries please ask to speak to the Customer Services Manager, Amy Platt. You can also visit the theatre website onwww.watfordtheatre.co.uk.