A visitor touches a fabric part of the exhibition, while being accompanied by a one of the members of the venue's visitor team

Museum and Heritage Access Survey 2020

Have you visited a museum or heritage site in the UK in the past 12 months and used access facilities, support or events*? If so, please take our survey and let us know about your experiences.

We are also interested to hear from people acting as companions, personal assistants or carers, accompanying children or adults using access facilities, support or events.

*Including, for example: accessible / Blue Badge parking, accessible or Changing Places toilets, alternative formats (braille, captions, large print, transcripts), audio description, British Sign Language interpretation, digital or live subtitles, hearing loop, sensory map / Visual Story, step-free access.

VocalEyes have  teamed up with two other access organisations, Stagetext and Autism in Museums, to research visitor experiences so we can better inform the thousands of venues across the UK to what extent they are meeting or failing to meet the access requirements of their visitors

The survey has between 25 and 30 questions (depending on your answers) and should take around 20 minutes to complete.

Museum and Heritage Access Survey 2020 (online survey)

Museum and Heritage Access Survey 2020 (Large Print version)

British Sign Language (BSL)

If you would like to request a BSL translator to support you to complete the survey, please contact us at [email protected].

Welsh (Cymraeg)

Arolwg mynediad i amgueddfeydd a safleoedd treftadaeth 2020 (arolwg ar-lein)

Arolwg mynediad i amgueddfeydd a safleoedd treftadaeth 2020 (fersiwn Print Bras)

The survey will close on 30 June 2020.

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