The address is of The Civic is, Hanson Street, Barnsley, S70 2HZ
Customers can be dropped off directly outside the venue front doors.
When approaching the Civic from opposite the Town Hall, via Regent Street going down the hill, take the second right turning onto Hanson Street – the Civic is adjacent to Mandela Gardens.
Approaching up the hill on Regent Street from opposite the Barnsley Interchange, take the first turning left on to Hanson Street – the Civic is adjacent to Mandela Gardens.
The facade of the Civic is a large square with a mix of differently sized windows and grey panels forming a geometric pattern. It is connected to a long sandstone section with floor to ceiling windows running the full length of the building. It overlooks a garden below which has four trees grouped in one corner. There is a wall running down the centre which is grey on one side and has a brightly coloured mural on the other side (bright pink, yellow and blue, with checkered black & white text). Trees and benches line the garden path, which has two large grey/silver cubes at the end, with writing on them.
If arriving by car, all town centre parking is free after 6pm. Blue Badges can be used.
The County Way Car Park, S70 2JW is a 150-metre walk from the venue. It is on the opposite side of Regent Street. There is plenty of space in the evening.
There is Regent Street on-street parking, S70 2HJ, a 100-metre walk to the Theatre. It is opposite the Town Hall. This can fill up quickly.
Hanson Street, S70 2HZ is a 50-metre walk from the venue. There are two disabled parking bays at the end of the road. There is very limited space.
The Barnsley Interchange serves both buses and trains.
The Civic is served by all buses that stop at Barnsley Interchange, which is just around the corner, about a 100 metre walk away. Exit the main entrance on Eldon Street. There’s a pedestrian crossing on the right-hand side. Cross the road and head up the hill directly opposite. The first left turn is onto Hanson Street, adjacent to Mandela Gardens. Follow the path along the garden to the end to reach the front entrance of The Civic.
If arriving by train, head up the stairs or use the lift to the station concourse and go over the bridge that connects to the bus station side. The main entrance on Eldon street is directly opposite, down the escalators via the lift.
The closest taxi rank is to the left of bus station main entrance. Taxi companies include:
Blueline taxis – 01226 244444
City taxis – 01226 288888
The entrance to the Civic at street level is step free. The two metal and glass panelled doors can be pushed or pulled to open. The staffed reception desk is opposite the entrance. There is a lift further down on the right, with access to all levels. There is a large staircase to the left of the entrance, with handrails on both sides. The foyer is moderately brightly lit. There are some leaflet racks, banners, and a chair up against the walls, but there is also plenty of open space.
The Theatre space is fully wheelchair accessible, with street level access, and lift access to the third-floor theatre space. There is an accessible toilet in the bar area, and in the ladies toilets. Doors to both of these open outwards.
Staff will be located either by the door to the theatre space, or behind the bar in the same waiting area. All wear black. Tickets can be collected from the box office immediately in front of the main entrance. Headsets will usually be collected from the bar area directly outside the theatre space.
The Civic doesn’t close before a show. There is a seating area outside the theatre space that people are free to use as early as they want. Doors to the theatre space will typically open about 15 minutes before the performance. Where possible, anyone with access needs will usually be seated first.
The Civic’s bar opens one hour before the show and serves tea, coffee, soft drinks, bottled beers and lagers, a few spirits and mixers, and a few snacks, such as crisps and chocolate. The Bar area has background music and can be quite noisy at busy performances. There is no onsite café for larger meals but there are several a short walk away in the town centre.
The auditorium is on the third level, via the main staircase or the lift. It is then a short walk past the bar and through a white door on the right. The lighting in the theatre space is a little dimmer than the foyer.
The auditorium is on one level, with raked seating. The entrance is at the back, with the stage, which is on the flat floor, towards the front on the left. The seating is a modern retractable rake with two aisles that split the seating into three sections; the middle and two sides. The letters marking each row are on the floor, and the seat numbers are on the underside of the seats, which flip up when not in use (except for row AA). Wheelchair spaces are on row AA, which is the front row. This is a row of loose seats that can be added and removed as needed.
Further information and Contact Details
If bringing a guide dog, advance notice is welcome but not required. Please let the box office know, on 01226 327000, or via a comment if ordering online. Water bowls are available on request. Taking a guide dog with you into the auditorium is fine.
If the guide dog needs somebody to mind it during the show, please contact the box office in advance. We will try to accommodate this where possible but can’t always guarantee there will be a staff member available for this.
The theatre uses a radio system for audio description; the radio signal is transmitted across the whole auditorium. Receivers, either stethoscope models, or belt-pack models with separate headphones, will be supplied by the theatre and staff will demonstrate how to use them. You may want to bring your own headphones and request a belt-pack receiver.
For enquiries and further information, please contact 01226 327000, either for the box office, or the operations manager.