Access Information for the Bristol Hippodrome, September 2021
The Bristol Hippodrome is situated on St Augustine’s Parade, Bristol BS1 4UZ, adjacent to the Floating Harbour.
If you are arriving by car, you can be dropped off at the main entrance. Orange and Blue badge holders can park on Denmark Street free of charge on the parking meters and double yellow lines, but please note space is very limited.
The nearest car park is Trenchard Street situated to the rear of the theatre, which is approximately 2 minutes walk. There’s additional parking at Millennium Square which is approximately 4 minutes walk along the waterfront.
For information about buses please call Traveline on 0117 955 5111
Temple Meads railway station is about one and a half miles from the theatre. There’s a taxi rank outside the station, or patrons can catch a number 8 or 9 bus. Ask for the Hippodrome stop.
The main entrance to the theatre is to the right of the Piano bar and Box Office. There are two sets of double doors, with a single door in between them. These open towards you, and there is one step up from the pavement into the foyer.
For Patrons using a wheelchair, there’s a level access entrance on Denmark Street, which runs down the left side of the theatre. This is a one way street, so by car must be approached from around the back of the theatre. The entrance is the third door on the left from the rear of the theatre. From the front of the theatre, the door will be the second on your right. Please note the pavement here is narrow and uneven. There’s a doorbell to the left of the entrance. This door opens thirty minutes before the show.
A wheelchair accessible toilet is located on the left as you go through this entrance.
As you enter through the main entrance doors, you can collect your headsets and large print cast lists from the member of staff on the left hand side of the foyer. If the audio description is being delivered by VocalEyes Braille cast lists will also be available. If you would like to listen to the introductory notes 15 minutes before the start of the performance, you should collect your headset in good time to take your seat.
There’s a merchandise counter selling souvenirs of the show on the right.
The theatre has three Bars; the Stalls Bar, the Grand Circle Bar and Piano Bar. The Piano Bar opens 90 minutes before the start of the performance. The Stalls and Grand Circle Bars open 1 hour before the start of the performance. To get to the Grand Circle bar, go up the main flight of stairs in the foyer. At the top double doors lead into the Bar. Please note that there are four pillars positioned a little way in front of the double doors.
The entrance to the Piano bar is situated to the left of the theatre’s main entrance. There’s a slight ramped entrance to double doors. The doors open towards you. The bar counter is ahead of you to the right a door leads into the theatre foyer.
The auditorium was built in 1912 in the typical Victorian Musical style. It accommodates 1,977 people in Stalls, Grand Circle and Upper Circle seats.
To get into the Stalls auditorium, or the Stalls Bar, 11 steps lead up from the main foyer. These have a central handrail, and handrails either side. At the top, two sets of hinged double doors – which are usually kept open before the show – lead to a wide corridor which slopes gently upwards. Bare left for the Stalls Bar and right for the Stalls auditorium entrance. At the end of this is the entrance to the Stalls seating – again, through two sets of double doors. This brings you in at the rear right corner of the auditorium. The floor slopes down towards the stage.
The entrance to the Stalls Bar is situated just before the last doors into the auditorium, to the left, down several flights of steps. The ladies’ toilet is at the bottom of the first flight.
Gentlemen’s toilets are situated to the left of the Stalls down two flights of steps and through two swing doors.
There are also Ladies’ and Gentlemen’s toilets to the rear of the Piano Bar, as well as a disabled toilet.
Please note that this information has been supplied by the venue and although every effort has been made to check details, you may still have some queries. In this case, we would ask you to contact the theatre direct for clarification.
When attending an AD performance please use the MobileConnect system. This operates over Wi-fi, and is received using an App on either iPods, iPhones or Android smartphones. The theatre has a limited supply of iPods to receive the audio description, but it is recommended that you use your own iPhone or Android smartphone, as long as the App has been downloaded (it is important to keep the App updated to ensure that it works effectively).
Please remember to bring your own headphones and ensure your device’s battery is topped up, or you might want to consider bringing a battery bank. It is also possible to use your own headphones with the iPods supplied by the Theatre. If you do pull out headphones from a device running MobileConnect, the app will stop relaying sound so as not to disturb the performance; after you have re-inserted your own headphones the audio description will have then to be restarted. Theatre staff will demonstrate how to use both the iPod and the MobileConnect app and help with any queries.
At Bristol Hippodrome Guide dogs can remain with owners in the auditorium during the performance – or with a member of the front of house team if you prefer. Please let us know when collecting your headset. Please note that the space between rows is quite narrow.
If you have any questions, or require further information before your visit, please e-mail Eliza or Louise at [email protected]
To ensure the continued safety of visitors and staff, currently, everyone over the age of 18 attending the Bristol Hippodrome will be required to provide proof of their COVID-19 status to gain entry to the venue. This means either a COVID Pass via NHS app or NHS website or an NHS letter, e-mail or text message indicating that you are fully vaccinated, have a negative lateral flow or PCR test within the 48 hours prior to attendance or natural immunity. More information is available online at https://www.atgtickets.com/help/health-and-safety/#covidstatus
VocalEyes is funded by Arts Council England.