Access information for Bristol Old Vic Theatre
The address of Bristol Old Vic is King Street, Bristol, BS1 4ED. It’s situated a couple of streets north of Queens Square in central Bristol.
Built in 1766, Bristol Old Vic is the oldest continuously working theatre in the English-speaking world. The front of house areas have recently undergone a multi-million pound redevelopment. The new building boasts a brand new Studio Theatre, relaxing and fully-accessible front of house space, with a bar and kitchen serving everything from tasty treats with a morning coffee to an evening meal.
There are good parking facilities in the surrounding area including the NCP on Queen Charlotte Street which is just over 150 metres away, and Trenchard Street car park, just under half a mile across the city centre. Meter parking is also available on King Street itself and in nearby Queen Square. There is one space for blue badge holders directly outside the theatre.
Taxis can be booked to both drop off and pick-up directly outside the theatre.
The main entrance is at street level on King Street and fully wheelchair accessible with automatic doors to facilitate comfortable access. Do keep in mind however that the road on King Street is cobbled. The Foyer, 1766 Bar & Kitchen and Box Office are all fully wheelchair accessible. The Foyer lift enables customers full access to all public areas of the building.
There are two allocated wheelchair spaces in the Theatre’s Dress Circle for advance booking. The Dress Circle is accessed from the Foyer via lift and there are accessible toilet facilities and step-free access to seats on this level. There is also access to the seating and dining area on the Foyer dais, perfect for interval drinks.
Please note that only the Dress Circle in the Theatre has step-free access to seats. At other levels (Pit, Upper Circle and Gallery) there steps in the seating areas.
Because The Weston Studio is a more flexible space, it can accommodate several people using wheelchairs on both Floor and Balcony levels when booked in advance.
There are accessible toilet facilities on Levels -1, 0 and 1, accessible via the foyer lift.
The toilets on Level -1 are signposted as gender-non-binary welcome. This is to show that customers who do not identify with a binary gender are welcome to use whichever washroom bearing this symbol that they prefer. Those who prefer to use gendered toilets can do so in the washrooms that bear gendered symbols only on Level 1.
Further Information and Contact Details
A sound enhancement system through use of a headset or individual loop is available for all performances.
Guide, hearing or other working dogs are welcome. Please notify Box Office at time of booking.
Bristol Old Vic have concession tickets held aside for people who have access needs or need to attend an assisted performance. These are now bookable online and you can book them in person via our Box Office, over the phone, or by email.
The box office is open Monday to Saturday from 10am until 6pm, and on show days until 15 minutes after the evening show starts. It is closed on Sundays. The box office phone number is 0117 987 7877 and their email address is [email protected]
Before trying to book access tickets online please contact the Box Office by phone or e-mail, they can register your access requirements on your customer account and talk you through the access booking process so that you can then book your tickets online for any future bookings.
To reserve your tickets via text message, please quote YQ337 to 60777 followed by your first and last name, post code, show date and time, ticket quantity and access requirements. A Box Office staff member will reply with your order confirmation and payment will be taken on collection.
If, due to access requirements, you need a companion for your visit, the Old Vic will offer a free companion ticket.
The theatre uses an infrared system, where the audio description is transmitted via ‘radiators’ fixed around the auditorium, which send the signal to receivers worn by customers. (please check with the theatre for the seating areas with the best reception when booking seats). Listeners are able to control the volume of the audio description with a dial on the receiver, and choose to receive either just the audio description, or a mixture of the audio description and some show sound. Occasionally, particularly just before the beginning of the show, the signal may be briefly interrupted as other customers move across the signal when taking their seats. Receivers will be supplied by the theatre, and staff will demonstrate how to use them.
If you have questions about your visit you can discuss these on the phone with the box office, or you can e-mail the theatre using this address: [email protected]