Access information for The Rose Theatre, Kingston
The address of The Rose Theatre is, 24-26 High Street, Kingston upon Thames, Surrey, KT1 1HL.
The entrance to the Rose Theatre is opposite the Guildhall and the Police Station.
If arriving by car, there is a temporary drop off bay directly outside the Theatre entrance, and a nearby car park within a 5-minute walk.
The Rose car park is an NCP car park, open Monday to Saturday, from 7.30am to midnight and Sundays from 7am to midnight. Dedicated disabled parking is at ground level in the carpark.
There are also limited on street disabled parking bays outside the Theatre (a permit is required).
If travelling by bus, numbers 371, 458, 465, 514, 515, 715, 85, K1, and K4 serve the Rose Theatre. The closest stop is Guildhall/Rose Theatre. Other nearby stops are Brook Street and Eden Street. The nearest bus stops are approximately 30 metres from the main Theatre entrance.
If arriving by train to Kingston Station, exit the station and it will then be an 800 metre walk to the Theatre through a busy shopping area. Make your way to Fife Street, at the end turn left toward Clarence Street. From there turn right and make your way towards The Bentall Centre, which should be by the right side of your route. Turn left to Church street, this will lead you towards the Market Place. Go beyond the Market Place towards the bridge, this will get you to the High Street, and after 80 metres you will reach The Rose Theatre entrance.
The Market Place is busy with people and some tables and chairs outside cafes, but it is also a wide and pedestrianised area. There are a wide range of restaurants around the area, and a nearby riverside depending upon your direction of travel.
The highway directly outside of the theatre is a two-lane highway and a busy bus route with a zebra crossing within 30 metres of the theatre. The highway leads into a restricted traffic area so traffic is predominantly public transport and low speed. It is not particularly noisy. The nearby streets generally have smooth surfaces, and there are no major obstacles of note.
The Theatre is opposite the Guildhall and the Police Station, 80 metres after the Market Place.
The main entrance has 2 automatic glass panel doors which open on approach, and level access into the box office area.
There are no steps by the entrance area. All levels in the Theatre can be accessed via the lift which is next to the Box Office on the left of the main entrance.
The foyer is an open area with the Box Office based at the left side of the entrance and a clear route, with open doors towards the Rose Café and all entrances to the auditorium. All areas are well lit with lots of natural light during the daytime. Auditorium lighting will depend on the production. Background music will be played throughout the theatre. Noise from audiences, footfall and announcements is at a peak pre-show, at intervals and post show.
There are stairs to all levels, and café furniture in the Rose Café. All levels of the Theatre foyers are wheelchair accessible via lift and the main entrance has level access. The theatre has a number of dedicated wheelchair accessible bays in the rear of the stalls and the circle.
Ushers wear grey waistcoats. All staff wear lanyards and key staff wear badges. Ushers are stationed on all doors during performance times to offer assistance. Box Office staff are on duty during the opening times of the building to offer or locate assistance.
The main entrance (to the Box Office, café and foyers) will open approximately 2 hours before a performance, or from 10am. The auditorium will open approximately 30 minutes before the start of a performance.
All toilets have level access, and accessible toilets are available on all 3 levels. All toilets are at the café end of the building in the same location on all 3 levels. The Cloakroom can be located on the ground floor next to the café bar.
Food and drinks are available pre show, post show and during intervals in the Rose Café, or a wide range of restaurants are available in the local area.
There are two doors that can be used to enter the auditorium on all levels. Staff can direct audience members to the closest entrance for their seat depending on their seat number. Wheelchair bays are located at back of auditorium. Assistance is always available.
The auditorium has three levels. The Stalls is at ground level. The Circle is on the 1st floor and the Upper Circle is on the 2nd floor.
The auditorium is modern and curved around a lozenge shaped stage. It seats 825 people over 3 levels. The audience enters from the rear of the auditorium which is row M in the stalls and row D in the circle and upper circle. All levels are raked with 2 side aisles and steps from rear to front. Wheelchair positions are located immediately inside both doors on Stalls and Circle level.
Further Information and Contact Details
Guide Dogs can be attended to during the show. Advance notice of guide dogs can help us make preparations, to assist with a space in either the auditorium or a sitter. Some staff and patrons have anxiety or allergies in relation to dogs, so advance notice is much appreciated, at the point of booking or via Stage Door on 020 8546 6983.
Tickets can be collected at Box Office. Headsets and cast lists can be collected from Cloakroom. Any member of staff can assist with the above at any time. No deposit is charged for the use of headsets but a seat number and name will be taken.
The Theatre uses an infrared system, where the audio description is transmitted via ‘radiators’ fixed around the auditorium, which send the signal to receivers worn by customers. Listeners are able to control the volume of the audio description with a dial on the receiver, and choose to receive either just the audio description, or a mixture of the audio description and some show sound. Receivers will be supplied by the theatre, and staff will demonstrate how to use them.
If patrons have any questions or require further information before attending the theatre, they can contact the Box Office on 020 8174 0090 or Stage Door on 020 8546 6983.
To contact VocalEyes, call us on 020 7375 1043. You can receive a copy of the free Vocaleyes Newsletter with full details on all our work by calling us or by following the links on the Vocaleyes accessible website. The Newsletter is available in print, Braille, on CD or via e-mail. The website address is www.vocaleyes.co.uk.
Vocaleyes is a charity funded by Arts Council England.