Access information for The Bridgewater Hall
The address of The Bridgewater Hall is Lower Mosley Street, Manchester, M2 3WS
The Bridgewater Hall is Manchester’s international concert venue, built to give the best possible space for music. The Hall hosts over 250 performances a year including classical music, rock, pop, jazz, world music and much more.
The Hall is home to three resident orchestras: the Hallé, the BBC Philharmonic and Manchester Camerata. The Hall also programmes its own classical music season, the International Concert Series. The Hall works with a range of promoters and charity hirers on other programming.
If travelling by car the nearest car parks are Q-Park, NCP Manchester Central, NCP Great Northern or NCP Oxford Street. A limited number of prepay discounted spaces are available to patrons attending evening concerts at Q-Park First Street car park. Spaces must be booked at the time of purchasing your concert tickets and no less than 24 hours before the event. Parking is limited to a maximum stay of 8 hours at the discounted rate. The address is Q-Park First Street, Annie Horniman Street, M15 4FN.
There are a limited number of complimentary parking spaces for blue badge holders at NCP Manchester Central (formerly G-Mex), allocated on a first-come-first-served basis. Spaces are free of charge but a ticket must be booked through the Box Office with your concert tickets. Please park in one of the designated disabled parking bays and display your blue badge. This arrangement is for evening concerts only and is not available to those attending daytime or private events at the Hall.
There is a drop off point for customers using a wheelchair on Lower Mosley Street outside the Hall. Double yellow lines at the rear of The Bridgewater Hall on Great Bridgewater Street allow parking for blue badge holders for up to 3 hours, except during the hours of 6.00am–8.00am and 4.00pm–6.00pm.
The Bridgewater Hall is well situated for public transport, with both the Deansgate Metrolink and train stations and the St Peter’s Square Metrolink about 400 metres away. Oxford Road train station is also just under half a mile away. You can book a Metrolink Travelcard with your event tickets and save 15% off the price of a Metrolink 1-day Off-peak Travelcard. More information about the local public transport is available from the Transport For Greater Manchester website www.tfgm.com
The main entrance and Box Office entrance of The Bridgewater Hall both have level access from Lower Mosley Street. Automatic doors are situated at the Box Office entrance; these are open during daytime hours but become exit-only on concert nights. Please use the main entrance on concert nights, where staff will assist with doors. Bags are searched and a number of items are prohibited; you can contact us if you need to bring any prohibited item for access reasons.
Access to and from the NCP Manchester Central car park is by lift or ramp between Barbirolli Square and the canal basin and covered walkway under Lower Mosley Street.
The Bridgewater Hall has step-free access into the auditorium, meeting rooms, restaurants and bars. All floors are accessible via a lift.
All bars and the Box Office have low level counter positions. A low-level public telephone is situated near the Box Office.
An accessible toilet is available on each of the Hall’s four levels. The accessible toilet on Choir Circle (Level 2) has a sliding door.
There are 16 spaces available for people using a wheelchair located in various level access areas in the auditorium, with spaces on each level.
Level access seating is located throughout the Stalls, and in specific areas only, elsewhere in the auditorium; please ask for advice if you would like to book level access seating in the upper levels of the auditorium. Please note that Stalls level is on a gentle incline, sloping down from the back to the front. Please let the venue know if you require level access, extra leg room, an aisle seat or space for a guide dog or assistance dog.
The Hall offers a wheelchair loan service (subject to availability) to help patrons to and from their level access seats; please note this does not include staff assistance and anyone borrowing a wheelchair must be able to use it independently or have the assistance of a carer or companion. Please request a wheelchair when you make your booking.
Lifts have voice announcements and raised lettering on the control panel.
All stair landings have raised lettering with directional information.
Further Information and Contact Details
The front rows of the stalls area offer the best viewing opportunities for patrons with partial sight. However, The Bridgewater Hall uses an infrared system, where the audio description is transmitted via ‘radiators’ fixed around the auditorium, which send the signal to receivers worn by customers. So please check with the theatre for the seating areas with the best reception when booking seats. Listeners are able to control the volume of the audio description with a dial on the receiver, and choose to receive either just the audio description, or a mixture of the audio description and some show sound. Occasionally, particularly just before the beginning of the show, the signal may be briefly interrupted as other customers move across the signal when taking their seats. Receivers will be supplied by the theatre, and staff will demonstrate how to use them.
Guide dogs are welcome throughout the building and auditorium. Dog mats are available on request and the Box Office can advise on the most suitable seating. To make a booking or to make an access related enquiry you can call the box office on 0161 907 9000 or e-mail [email protected]