The address of the theatre is Theatre Street, Norwich, NR2 1RL.
There’s direct access to the rear entrance of the theatre from Chapelfield shopping mall and underground car park. If you are being dropped off there is a layby to the right of the front entrance doors in Theatre Street.
The nearest car parks are at the Forum, which is opposite the theatre, and Chapelfield shopping mall at the rear. There is also a surface car park to the left of the theatre at Chantry Road. All the car parks charge.
There are some parking spaces for Disabled Badge holders to the left of the theatre, on the opposite side of the road.
Norwich Train Station is approximately 20 to 30 minutes walk from the theatre. Taxis run frequently from the station. Norwich Bus Station is approximately 10 minutes walk. There is a list of taxi numbers available from the Welcome Point in the Main Foyer.
The theatre was refurbished in 2007 and now boasts a glass frontage overlooking Norwich City Centre. The front entrance doors are on the level with the street and have two sets of glass automatic sliding doors. The entrance doors at the rear of the building are up a slight slope and have a single pair of glass automatic doors that open towards you.
The entrance foyer is also the Box Office area. Entering the theatre from the front, the Welcome Point is the first counter to the left. Headsets and large print and Braille cast lists may be collected from here. If you would like to listen to the introductory notes 15 minutes before the start of the performance, you should collect your headset in good time to take your seat.
The Box Office counters are further along, again on the left. There are toilets, including accessible toilets, on both the ground and first floors. A staircase or lifts, also situated to the right of the foyer, provide access to all levels of the theatre.
There’s a Café Restaurant at upper ground floor level called Kemp’s Restaurant. This is located to the right of the front entrance doors, up two steps, or you can use the lift, getting off at the level marked ‘UG’ – upper ground.
There are two bars– Adnams Stalls Bar is to the extreme left of the building when you enter from the front. Adnams Circle Bar is on the first floor, up the main staircase and to the left (or use the lift to level 1). There is also an exhibition area on the circle level.
To get to the Stalls there are ramps sloping down to the left as you enter from the front entrance. To get to the Circle seating you can use the staircase or the lifts.
The auditorium is on two levels – Stalls and Circle. The seats flip up when not in use. In the Stalls the floor slopes gently down towards the stage. There’s an aisle either side of the seating block and an aisle running the width of the auditorium between rows J and K. The Circle level has stepped aisles.
Please note that this information has been supplied by the venue and although every effort has been made to check details, you may still have some queries. In this case, we would ask you to contact the theatre direct for clarification.
Additional Useful information and contact numbers
Guide dogs are welcome at Norwich Theatre Royal. If you do not wish to take your dog into the auditorium it can be looked after by front of house staff during the performance. If you are bringing a dog, please could you let the theatre know in advance, if you have not already done so.
The building opens from 9.30am, at which point the Box Office and Kemp’s Restaurant are also open. Lunches are served from 12 noon until 3pm and pre-show dinners from 5pm, Monday to Saturday. Sandwiches and cakes are also available from the Adnams Circle Bar before shows. In the evenings, there is a hot buffet service, Monday to Saturday.
If you require any further information about your visit to Theatre Royal Norwich you can call the Front of House office on 01603 598540.
You can also contact Lorna Heap, the Access Officer by email on firstname.lastname@example.org. If you require the Box Office, the number is 01603 630000. Further information is also available on the theatre’s website – www.theatreroyalnorwich.co.uk