Access Information for Trafalgar Studios
The address of Trafalgar Studios is 14 Whitehall, London, SW1A 2DY. It’s located just off Trafalgar Square.
It is possible to be dropped off directly outside the front doors, but please note, this is a busy road with single yellow lines. If patrons would prefer a quieter place to be dropped off, Spring Gardens around the corner does not have much traffic.
The best place for parking is the Q-Park Trafalgar, Cockspur Street, Spring Gardens, London SW1A 2TS. It is a 24-hour car park and with Q-Park’s Theatreland parking scheme you can save 50%. To qualify, present your Q-Park ticket for validation at the box office and the car-parking machine will automatically charge you half price.
The area is served by numerous buses– numbers 3, 11, 12, 24, 53, 77a, 88, 91, 139 and 159. The nearest stop is on Whitehall.
If you wish to take a cab, there is always a steady stream of taxis moving along Whitehall.
The nearest stations are Charing Cross and Embankment. Charing Cross is both a national rail and tube station on the Northern and Bakerloo lines. Embankment is a tube station on the Northern, Bakerloo, Circle and District lines.
Up to date travel information is available from tfl.gov.uk
To reach the theatre from Charing Cross, take exit 6, and continue along the Strand towards Boots. Cross Northumberland Avenue towards Tesco (keeping Trafalgar Square on your right) and then cross Whitehall road and turn left towards Westminster. The theatre is on your right.
From Embankment station, exit onto Villiers Street and then continue left under the railway bridge onto Northumberland Avenue. The Playhouse Theatre will be on your right. Continue up Northumberland Avenue until you come to Waterstone’s at the junction with the Strand. Cross at the pedestrian lights towards Tesco, again, keeping Trafalgar Square on your right. Cross Whitehall road and turn left towards Westminster.
The entrance to the theatre has three sets of glass double doors, two of which open in both directions. They are generally pinned open prior to a performance. The set of doors to the right are automatic and have a ramp. Otherwise, the other two sets of doors have one small step up.
Inside the foyer the Box Office is directly opposite the entrance. The foyer bar is to the left. You can collect your headsets, Braille and large print cast lists from the Box Office, a deposit may be required for headsets. If you would like to listen to the introductory notes 15 minutes before the start of the performance, you should collect your headset in good time to take your seat.
There is a set of double doors to the right of the foyer. Through these doors are stairs which lead either down to the Studio Bar and to studios 1 and 2, or up for the rear seats in Studio 1. There are toilets, including an accessible toilet in the Studio Bar downstairs and also toilets upstairs. There is a lift that goes down to the Studio Bar from the foyer. Please ask a member of staff if you wish to use this.
Both the Foyer and Studio Bars serve a wide range of refreshments, including hot and cold drinks, sweets, biscuits and snacks. There’s also a cloakroom on the foyer level for which there is a charge per item. Front of house areas open approximately 1 hour before the performance.
For Studio 1 you can enter the foyer step free, take the lift to the lower level then a stair lift brings you to the front of the auditorium. The wheelchair spaces are in the front row and have a clear view of the stage.
Studio 1’s auditorium is raked:
There are 25 steps down from the Foyer and Box Office to the Studio Bar, then 10 steps up from the Studio Bar to row A. However, you are welcome to use the lift and stair lift instead. Inside the auditorium, there are 2 to 3 steps between each row from row B to row R.
Between row A and E there are 10 steps. Between row A and L there are 28 steps.
You can access row L from the Foyer and Box Office without entering the Studio Bar. There are 14 steps up to row L and then again, 3 steps between each row to row R.
For Studio 2, there are 25 steps down from the Foyer and Box Office to the Studio Bar, then 3 steps up from the Studio Bar to row C and 3 steps down to row A.
You are welcome to use our lift and stair lift instead. Into the foyer, take the lift to the lower level then there is level access into the auditorium. The Wheelchair space is in the front row with a clear view. If customers using a wheelchair would rather transfer into a seat then their wheelchair can be stored during the performance and brought back at the end of the show.
Customers using a wheelchair should allow 20 minutes for getting into their seats.
Please note, Trafalgar Studios are only able to accommodate small wheelchairs – up to 25” or 65 cm width and 43’’ or 110cm length and no mobility scooters – due to size and weight restrictions on the lifts.
Useful Information and Contact Details
The theatre uses both MobileConnect and a radio system for audio description; the radio signal is transmitted across the whole auditorium. Receivers, either stethoscope models, or belt-pack models with separate headphones, will be supplied by the theatre and staff will demonstrate how to use them. You may want to bring your own headphones and request a belt-pack receiver if available.
The MobileConnect system operates over Wi-fi, and is received using an App on either iPods, iPhones or Android smartphones. The theatre will supply iPods to receive the audio description, but it is also possible to use your own iPhone or Android smartphone, as long as the App has been downloaded (it is important to keep the App updated to ensure that it works effectively). Please remember to bring your own headphones and ensure your device’s battery is topped up, or you might want to consider bringing a power bank. It is also possible to use your own headphones with the iPods supplied by the Theatre. If you do pull your headphones from a device running MobileConnect, the app will automatically stop relaying sound so as to not disturb the performance, after you have re-inserted your headphones the audio description will then have to be restarted. Theatre staff will demonstrate how to use both the iPod and the MobileConnect app and help with any queries.
Guide dogs are welcome at Trafalgar Studios. Guide dogs are allowed in the auditorium, as long as they do not obstruct an aisle. Staff will be happy to take care of guide dogs during the performance if required. If you are bringing your dog, please could you let the theatre know if you have not already done so.
You can call the Access Booking line on 0800 912 6971 or e-mail them: [email protected]. If you have further questions about the venue please email Martin Scorer, Theatre Manager on [email protected] or call them on 0207 321 5400
To contact VocalEyes, call us on 020 7375 1043. You can receive a copy of the free Vocaleyes Newsletter with full details on all our work by calling us or by following the links on the Vocaleyes accessible website. The Newsletter is available in print, Braille, on CD or via e-mail. The website address is vocaleyes.co.uk.
VocalEyes is a charity funded by Arts Council England.