Access Information for the Troubadour Wembley Park Theatre
The address of the Troubadour Wembley Park Theatre is 3 Fulton Road, Wembley, HA9 0SP.
Wembley Park Theatre can be accessed from the station via Olympic Way. Patrons should walk along Olympic way towards Wembley Stadium, then turn right onto Fulton Road when they reach Box Park.
While there is no official drop off point, patrons may choose to be dropped off outside the public entrance to the theatre at their own discretion. Fulton Road can be very busy at times and is single lane in both directions. There will be staff at the gate to provide assistance should any be required. There is level access to the space from this entrance.
If you are arriving by car, Wembley Park Theatre has two access parking spaces available. These must be booked in advance via box office. Patrons who have booked a space should make themselves known to a member of staff on arrival who will show them to the parking space. Please note that, as the parking spaces are through a separate entrance, a short walk along the pavement is necessary to get from the parking space to the audience entrance. This route is level.
Further parking can be found in the red car park (Royal Route, Wembley HA9 8DS) and yellow car park (Engineers Way, Wembley HA9 0EG). Wembley Park Theatre can validate parking tickets so holders will receive a rate of £1 per hour for up to 6 hours. Please note that this rate is not available on days on which there are events at Wembley Stadium.
If arriving by bus, these are directions for the following routes:
- 223 towards Wembley Central
- 83 towards Alperton
- 182 towards Harrow Weald, Oxhey Lane
We recommend alighting at stop H, Fulton Road. To get to the theatre, walk back along Empire Way in the direction the bus came from for approximately 30 metres, with the road on your left and buildings and then a fence on your right. The theatre is on the corner of Fulton Road and Empire Way. It is a large yellow building with a black and white tessellation pattern. There is a pelican crossing (with cone) at the corner of Fulton Road and Empire Way. The first crossing will take you across one lane of traffic on to an island. The second pelican crossing is a little to the right of the first. This will take you across one more lane of traffic. Turn right onto Fulton road and walk with the fence to your left hand side. The audience entrance to the theatre is about 50 metres along the road, with the black fence with wooden batons on your left. The fence will open up when you reach the audience entrance to reveal a large grey metal building with a red pathway leading to the door. There is a red sign to the left of the gateway that reads ‘Entrance’.
- 223 towards Harrow
- 83 towards Golders Green
- 182 towards Brent Cross, Shopping Centre
We recommend alighting at stop J, Empire Way. It is necessary to cross two busy roads to reach the theatre from this stop. Walk back along Wembley Park Drive with the shops on your right hand side for approximately 20 metres. You will come to a zebra crossing. The zebra crossing is not controlled by traffic lights. There is an island in the centre of the road after crossing the first lane, with a second zebra crossing to cross the second lane. The second zebra crossing finishes on the corner of two roads with both pathways forking off diagonally from the edge of the crossing. Take the path to the left with the building on your right hand side. Walk for 10 metres before turning right on to Empire Way, with the building still on your right hand side.
Walk for 50 metres with the shops on your right hand side. You will reach a pelican crossing with a cone on the underside of the crossing box. This crossing will take you across two lanes of traffic. Turn left and follow the road around for 5 metres and you will reach another pelican crossing (with cone) on the corner of Empire Way and Fulton Road. The first crossing will take you across one lane of traffic on to an island. The second pelican crossing is a little to the right of the first. This will take you across one more lane of traffic. Turn right onto Fulton road and walk the fence to your left hand side. The audience entrance to the theatre is about 50 metres along the road, with the black fence with wooden batons on your left. The fence will open up when you reach the audience entrance to reveal a large grey metal building with a red pathway leading to the door. There is a red sign to the left of the gateway that reads ‘Entrance’.
For the 206 towards Kilburn Park –
We recommend alighting at stop K, Fulton Road. This stop is almost directly outside the audience entrance to the theatre. Turn back and walk for 10 metres in the direction the bus came from, with the road on your left and the fence on your right. The fence will open up when you reach the audience entrance to reveal a large grey metal building with a red pathway leading to the door. There is a red sign to the left of the gateway that reads ‘Entrance’.
For the 206 towards Wembley Park, the Paddocks –
We recommend alighting at stop L, Fulton Road. This stop is very close to the theatre but across a road that can be very busy. We would recommend using the pelican crossing further along the road. To do this, walk back along Fulton Road in the direction the bus came from with the road on your left and fence then building on your right. After about 40 metres, the road opens up onto Olympic Way and there will be a pelican crossing to your left. This crossing will take you across two lanes of traffic. Turn left and walk back along Fulton Road, with the road on your left and fence on your right. The audience entrance to the theatre is about 60 metres along the road, with the black fence with wooden batons on your right. The fence will open up when you reach the audience entrance to reveal a large grey metal building with a red pathway leading to the door. There is a red sign to the left of the gateway that reads ‘Entrance’.
If you are using London Underground, the nearest station to Wembley Park Theatre is Wembley Park Station. This is on both the Metropolitan and Jubilee Lines. Leave the station via the main exit either in the lift to the right of the ticket hall, or down approximately 40 steps at the front of the station. Ahead of the steps there is an underpass with bright lights along the walls and a large LED screen above the entrance. Walk through the underpass and continue along Olympic way towards Wembley Stadium. Olympic Way is very wide and with plenty of space but can get very busy when there are events in the stadium or arena.
Walk along Olympic way for approximately 250 metres until you reach Box Park, which is a large black metal building with a big LED display and white writing on it. Box Park is on the corner of Olympic Way and Fulton Road. Turn right along Fulton road and walk with the road to your left and fence to your right.
The audience entrance to the theatre is about 60 metres along the road, with the black fence with wooden batons on your right. The fence will open up when you reach the audience entrance to reveal a large grey metal building with a red pathway leading to the door. There is a red sign to the left of the gateway that reads ‘Entrance’.
The nearest taxi rank is by the side entrance to Wembley Park Station.
Wembley Park Theatre is made up of two large buildings. The first is a yellow building with a black and white tessellation pattern around the outside. The second is a grey metal building resembling a warehouse. These two buildings sit side by side, with the audience entrance in the grey metal building. The theatre is surrounded by a black fence with wooden batons on it. The fence has a large open gateway at the audience entrance with a bright red floor that leads to the doorway. This resembles a large red carpet. There is a wooden terrace to the right of the red walkway between the gate and the door. There is outside seating on the terrace and this can be accessed using two steps in the centre or a ramp to the right.
The gate and doorway to the theatre are all level access. The doors are metal warehouse style doors and at least one is always open. The lighting becomes darker as you step through the doorway, especially if you are visiting in the daytime.
There is a large red velvet curtain about two metres in front of the door as you enter the theatre, this will have an opening the size of a single doorway in the centre.
The foyer, bar and box office are all one large open space, on one level with complete level access throughout. This space used to be the scene dock of the old Fountain TV Studios, and the warehouse feel has been maintained. The space has been modernised with flashes of red paintwork, large red velvet curtains by the door and box office, and multicoloured LED lights across the ceiling and front of the bar and box office. The colours used are different for each production. While the light levels in this space are consistent, the colours chosen may change the feel of the lighting quite a lot.
The red flooring that starts at the audience gate, continues through into the foyer and up to the box office desk. The Box Office desk is directly in front of you as you enter the theatre. The red flooring leads directly to it. There is a large red metal gate on either side of the Box Office, along with a long red velvet curtain. The desk is well lit and has 3 service points. There are always Box Office staff at the Box Office desk.
The red flooring is clear of furniture and potential hazards. The rest of the foyer has a contrasting light grey floor. The fixtures and furniture are mixture of stark metal and warm wood, and the large bar is formed from concrete. There are tables, benches and seating in the centre of the space. The merchandise stand is located along the front wall of the space to the left of the front door.
Our Front of House Hosts wear a blue denim shirt and a beige apron. There is always a Meet & Greet Host by the front door when you arrive, as well as several other members of the team walking around the foyer space. Hosts can also be found behind the merchandise desk, behind the bar, in the cloakroom and on the doors to the auditorium.
The venue opens 90 minutes before the first performance of the day and the auditorium opens 30 minutes before the performance begins. For a 2pm show this would mean the venue opens at 12.30pm and the auditorium opens at 1.30pm. For a 7.30pm show, this would be 6pm and 7pm. If there is a Touch Tour earlier in the day, the venue will open 30 minutes before the Touch Tour start time.
Music plays in the bar, foyer and Box Office throughout the day and evening. Music is kept at a level low enough to allow conversation to continue at both the bar and Box Office. However, should you find the music levels a barrier to your access, please inform a member of staff. The foyer and bar can get very busy and noisy for the 30 minutes before a performance as well as during the interval.
The bar is located to the left of the foyer as you enter the theatre. The bar is 16 metres long with 5 service points. There is a low access point to the right-hand side of the bar. The bar serves a selection of both alcoholic and non-alcoholic drinks as well as teas and coffees. There is a selection of crisps, popcorn, chocolate and sweets on offer.
The entrance to the restaurant can be found near the toilets at the rear left of the foyer space. The restaurant is accessed along a corridor that is darker and more enclosed than the foyer space.
The toilets are all located at the rear left of the foyer space. The toilets are all brightly lit. To access the toilets, head past the bar to the back of the foyer and turn left. Walk up the shallow ramp and follow the space around to the right. The female toilets are the first door to the right with a large white symbol on the door. The door to the toilet pushes open inwards. There are then two individual accessible toilets further along the corridor and to the right, both with baby changing facilities. The doors to the accessible toilets open outwards. The male toilets are past the accessible toilets to the left and contain cubicles and urinals. The door to the male toilets pushes open inwards.
Wembley Park Theatre has level access throughout the bar, foyer, box office and toilets. There are 2 accessible toilets. The bar has a low access point to the right hand side. The auditorium has level access through both doors but the seating is raked. All rows on the raked seating require steps to be climbed to reach them, however there are always a number of rows at the front of the seating with level access. All wheelchair spaces are located in these front rows.
There are two entrances to the auditorium. Door One is located to the left of the bar, and Door Two is located to the rear left of the foyer space, near the toilets and cloakroom. Lighting levels will decrease as you enter the auditorium.
The auditorium is a fully flexible space and the seating can change completely from production to production. Hosts will be able to inform you which door you should use to enter the auditorium.
The auditorium is all on one level but usually has a raked seating block. Rows located on the rake require steps to be climbed to reach them. There can be up to around thirty rows on the raked seating block. Although the seating arrangements vary, there are always a number of rows that have level access.
As the space is fully flexible, the seating and staging can vary drastically from production to production. The auditorium is a very large studio that can be configured to be end on, with a traditional proscenium arch, in the round, in traverse or even with no seats at all. Should you require more information about the layout or staging for a particular production, please contact [email protected].
Tickets can be collected at the Box Office. Headsets can either be collected at the end of the Touch Tour or from the cloakroom. There will not be a deposit taken for headsets for audio-described performances, though a Host may ask for your seat number.
Braille and large print cast sheets will be available at the end of the Touch Tour, from the cloakroom and from a Host in the auditorium pre-show.
Please note that this information has been supplied by the venue and although every effort has been made to check details, you may still have some queries. In this case, we would ask you to contact the Theatre direct for clarification.
Useful information and contact numbers
Guide dogs are welcome at Wembley Park Theatre. Please let the Box Office know when booking your ticket so we can arrange an aisle seat or have someone on hand to take care of your dog should you prefer. Box Office can be contacted by phone on the access line, 0333 320 1663, or by email on [email protected]
Some of our productions contain very loud noises and startling lighting or special effects. If this is likely to upset your dog please ask for advice when booking your ticket.
If you would like our Front of House team to look after your dog during the performance, they will provide water and can take them for a short walk if requested to do so.
The theatre uses a radio system for audio description; the radio signal is transmitted across the whole auditorium. Receivers, either stethoscope models, or belt-pack models with separate headphones, will be supplied by the theatre and staff will demonstrate how to use them. You may want to bring your own headphones and request a belt-pack receiver.
Enquiries about tickets or booking can be made to KX Tickets on the general booking line on 0844 815 4865, or on the access line on 0333 320 1663. They can also be contacted by email on [email protected].
Enquiries about the venue and the facilities can be made by email on [email protected].