Venue Cymru

Venue Cymru is a large arts venue incorporating a 1500 seat theatre, conference centre and arena. The venue was previously known as the North Wales Theatre.

The address is Venue Cymru, The Promenade, Llandudno, LL30 1BB.

There are two main entrances, one from the promenade and one from the car park.  The entrance from the promenade has six steps leading down to it, or there is a ramp.  The entrance from the car park has level access. The promenade entrance has an automatic revolving door and an accessible entrance next to it. This is opened by pressing a button. The car park entrance has a sliding automatic door to the left of entrance structure and a second automatic sliding door inside our porch area.

If travelling by car Llandudno is located 3 miles off the A55 expressway. From the North and East follow signs for the M56 west to Chester and North Wales. Then follow the A55 west. Come off the A55 at the Llandudno exit and follow the trunk road into the town centre were you will find the Promenade. The pay and display car park is at the rear of the theatre. There are 16 parking bays for patrons who have a disabled parking badge.

If you are coming by bus the following Arriva Buses all stop immediately outside Venue Cymru’s car park at street level: Bus numbers 12, 5 / X5, X1
Llandudno has two rail stations serving the town. Llandudno Junction is a mainline intercity stop on the Holyhead to London Euston line. It is situated about 3 miles out of the town centre. Llandudno also has a branch line station situated in the town centre, a 5 minute walk from the theatre. A regular connecting service runs between the two stations.

There is a designated taxi and pick up point outside Venue Cymru on the promenade.

The foyer area is a large atrium connected to a long narrow space.

If you enter from the car park entrance the Box office is immediately to your left.  A little further on, still on the left and up two steps is the bar. There are chairs and tables situated in this area.

Please collect your headsets from the cloakroom.  If entering the foyer from the car park, turn to your right into the long narrow part of the foyer.  The cloakroom is situated at the far end on the right hand side.

If you would like to listen to the introductory notes you should collect your headset in good time to take your seat 15 minutes before the start of the performance.

To get to the auditorium there are a number of doors – the relevant door number will be printed on your ticket.  Doors A and B are on ground level, Doors C and D on the first level and Doors E, F and G on the second level.

There are two sets of stairs from the foyer – one is situated in the centre of the foyer, the other at the end of the long narrow section of the foyer, the same direction as the cloakroom.  Which staircase you should use depends on which auditorium door you need.  Staff will be available to direct you.

If you do not wish to use the stairs, a lift to all levels is located on your right as you come in through the main entrance from the car park.

Toilets are located on each level of the building.

Doors at the end of the narrow foyer lead through to the Orme Suite, where seating is located. Please note that there are pillars located around this area.

The theatre auditorium is modern – built in 1994. It seats 1500 people in stalls and circle seating. The stage is one of the largest in Britain and has excellent facilities, as it was built to be the second home of the Welsh National Opera.

The stalls seating is arranged in three sections. The front stalls on a flat floor; the centre raised stalls with steps – and the rear raised stalls, also with steps.

Up in the circle the seating curves round in a horse shoe shape.  The circle has quite a steep incline.
Please note that this information has been supplied by the venue and although every effort has been made to check details, you may still have some queries. In this case, we would ask you to contact the theatre direct for clarification.

Useful Information and Contact Details

At Venue Cymru Guide dogs are allowed in the auditorium, or can be looked after during the performance. Stewards will be happy to walk and provide your dog with water, according to your instructions.

If you are bringing a guide dog, you will probably have informed the box office on making your booking. However, if you have not, or if you have any other queries, could you please call the Duty Manager on 01492 879 771 between the hours of 9am and 6pm.

‘Y Review’ restaurant is located on the first floor for pre-show meals. We recommend you book in advance on 01492 873641

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